Frequently Asked Questions

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FAQ's

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Yes! If you would like a quote, please contact us a support@puremicronutrients.com.

Yes! We love sharing our products with global friends. If your country isn't listed during check-out, contact us at support@puremicronutrients.com and we will arrange delivery for you. Please note, international shipping rates will apply for all international orders.

We want you to be completely happy with any purchase you make from Pure Micronutrients. To ensure you feel completely risk free when purchasing our products, we happily provide a no questions asked, hassle free, 100% Money Back Guarantee. You can return any product and receive a full refund or exchange.

At Pure Micronutrients we are dedicated to bringing you the highest quality vitamins that we can. For us, this means not using excipients that we don’t feel are necessary. An excipient is an inert ingredient used during the manufacturing process. Many vitamin companies will use Magnesium Stearate as an excipient when they produce supplements. Manufacturers like to use it as it speeds up production time, and reduces their costs, and they want the production process to be as efficient as possible. Magnesium stearate is used in manufacturing as a flowing agent, which means that it helps to stop the ingredients in a tablet, capsule or powder from sticking to one another, as well as to the manufacturing equipment. But in order for it to do so, the magnesium stearate seems to change the physical properties of the powder it is added to. There are some issues that have been raised about Magnesium stearate possibly affecting the dissolution of vitamins[1]. It has been found that even as little as one percent can significantly affect the way your body is able to break down a nutrient, as it is thought to partially coat the ingredients, making it harder for the body to dissolve. This may make the nutrients in the vitamin harder to absorb, which defeats the purpose of taking a vitamin in the first place. It is extremely important to us that you are able to extract the nutrients from our supplements, and we want you to get the most out of them that you can. As we are not 100% convinced that Magnesium stearate doesn’t affect the dissolution of a nutrient, we prefer not to use it as our flow agent. There is also a question mark around the safety of Magnesium stearate, and some gaps have been found in the existing data. The Material Safety Data Sheet (MSDA)[2] for Magnesium Stearate lists a number of concerns, including irritation to the respiratory system, eyes and skin. It also says that “the toxicological properties of this substance have not been fully investigated”. Due to the lack of conclusive toxicology and safety data, and the fact that it is of no health benefit to you, we choose to use L-Leucine for our flowing agent instead of Magnesium stearate, and as we are able to produce top quality supplements in this manner, we will continue to do so indefinitely. [1] Alija Uzunović, Edina Vranić; "Effect Of Magnesium Stearate Concentration On Dissolution Properties Of Ranitidine Hydrochloride Coated Tablets"; Bosnian Journal Of Basic Medical Sciences, 2007, 7(3): 279-283 [2] http://www.fishersci.com/ecomm/servlet/msdsproxy?productName=M5850

GMP stands for Good Manufacturing Practice. Manufacturing facilitates are certified with this stamp by regulatory agencies within the United States, Canada, Europe and other countries. These guidelines ensure the highest quality manufacturing standards are maintained, assuring that the products are of a high quality and do not pose any risk to the consumer or public.

ALBION is the world leader and innovator in mineral amino acid chelate nutrition. Albion manufactures highly bioavailable nutritional mineral forms. The Albion Labs Gold Medallion is awarded to selected brands who meet stringent requirements on product quality. Giving you peace of mind that our product formulas are made with the highest quality, scientifically backed & verified, organic mineral chelates, which are highly absorbable and bioavailable.

In their natural inorganic form, many minerals are poorly absorbed by the body. Because minerals are inorganic elements, the body attempts to convert the mineral to an organic or biological compound, in a process known as chelation (key-lay-shen). But this natural chelation process is often disturbed, causing the minerals found in your daily supplement to leave your body without ever being absorbed and put to use. Because most of us simply can't consume the recommended daily allowance of minerals and vitamins from the food we eat, we depend on supplements to fill the void. Fortunately, science and patented technology can help by creating an organic molecule in a form the body can assimilate. These special organic forms of mineral elements are known as mineral amino acid chelates. When a mineral is chelated, it is bound to an amino acid molecule, such as glycine. This improves the absorption of the mineral, as it enables it to pass through the intestinal wall into the cells, where the body is able to use it. Glycine is chosen as it is small enough to be transported right into the cell itself. Clinical studies have shown that the absorption pathway of amino acid chelates is different to the absorption of a mineral salt. The glycine amino acid chelate is chosen for its stability and the fact that it doesn't disassociate from the mineral it is bound to in the stomach. This makes the mineral highly bioavailable, which means that your body as actually able to make use of it and it doesn't end up being wasted. This is why we proudly use chelated mineral in our products.

Shipping

We want every aspect of your shopping experience with Pure Micronutrients to be seamless from pre-sale through until well after receipt of your new purchase. In doing so, we've done our best to make delivery as easy and cost effective for you as possible. To ensure you get the most value out of your new product and can get started as quickly as possible, please contact us if you experience any issues related to receiving and using our products.

Yes! Internationally shipping is available. Please email us at support@puremicronutrients.com to get the current shipping rates to your city.

We offer free shipping for orders over $60

Delivery times depend on your location, however we endeavour to dispatch all orders within 2 business days. If at any time you have concerns regarding your order, please contact us at support@puremicronutrients.com


Yes, you can create a "ship-to" address at the checkout page. You do not have to add a "ship to" address to your profile first.

Yes, our shipping carrier is able to deliver to post office boxes.

Yes, you will receive an automatic email that notifies you that your auto-ship order is getting ready to be dispatched. Please make sure that your payment and address information is current on your auto-ship orders to avoid any delays.

Subscribe To Save 10%

Set your health journey on auto pilot. Get recurring orders sent to your door every month (or two) so you never go without...plus, save 10% on all subscription orders!

You need to create an account on our website by clicking on Sign-In. Upon check out, select the "Subscribe and Save" option, choose your desired shipping frequency and you're all set! No more running out or having to order in a panic.

Once you've registered for Subscribe & Save, you will get a 10% discount on all orders after your 1st order.

You can manage your subscription by clicking on the person icon(Login Page link) on the upper right side of our website. Below the login section, click on the button under "Need Help Accessing your Subscriptions? This will allow you to change shipping frequency, products chosen or product quantities.

For step by step instructions with screenshots, please click this LINK

You can cancel your Subscribe & Save subscription anytime by accessing your "Manage Subscription" page. In the Manage Subscription page, click on Edit on your Active Subscription. Scroll down and the Cancel Subscription is on the lower left side of the page.

Return policy

We are proud to back all of our products with a lifetime guarantee. If you're not completely satisfied, then please let us know and we will be more then happy to give you a full refund. Contact us at support@puremicronutriets.com

Absolutely! If you are not completely satisfied with your purchase, please reach out to us at support@puremicronutrients.com and we will provide you with specific instructions on how to return your product for an exchange or full money back guarantee.

To return or exchange a product please email support@puremicronutrients.com or call our Customer Service Team on 1-631-412-9051 and we'll provide you with specific instructions on how to return your product for an exchange or full refund.

Our products all come with extensive expiry dates so this would be a very unusal occurance but should this situation arise, please contact please call our Customer Service Department at 1-631-412-9051 or email support@puremicronutrients.com to receive specific instructions.

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